Hughes Network SystemsComplaints and Reviews

Submit ›
  • Customers like
      No items
  • Customers don't like
    • Customer service 4
    • Anything about them 3
    • Poor connectivity 2
Advanced
search
loading...
More Less

I sign up for Hughs about a week and half ago I have lost my phone service due to the tech that installed it. He installed it in my wash room letting me to believe that it was already hooked up to the phone line he drilled a hole in the middle of my siding of the house. I am 63 years old I need my phone I would like to know what you are going to do about it I signed for internet and phone I will... Read more

Was this review helpful? 0 0

The installer came out to install the dish for my wireless internet...after all, it's 2016 now, then 2015. The first thing we established was he was going to install a dish on my roof. I told him I had problems with my gutter helmet so be careful around it. So what does the installer do? He goes out and drills 2 holes in my gutter helmet when he had more room on my roof. I have enough problems... Read more

Was this review helpful? 0 0

Hughes Net submitted a credit report on me WITHOUT my consent. When a company/someone does a "hard inquiry" on your credit it has a negative effect on your credit score. Credit reporting company claims they can do this. I don't see how as I never authorized it, I never signed up with Hughes Net, I have had no correspondence with them, nothing. They keep sending me offers to sign up with... Read more

Was this review helpful? 0 0

I was in the hospital for 1 days for testing on my heart. I spent the next day in bed. The day before I asked what my data usage was, I was told 2.74 GB. When I got home, I called and checked again, and guess what? I used about 13 GB!!!! I'm filing complaint with the State Attorney General. We have 30 days under state law to cancel any contract, my problem is that had can I use 2.74 GB in about... Read more

Was this review helpful? 1 0

Terrible service. Deceptive practices. Poor connectivity. They charged me $500 for disconnecting after 1 month of poor service. Add comment

I signed up for Hughesnet 2 years ago and was told that their service would run at up to 5 mbps. I did speed checks periodically and never got over 1 mbps download and never over .25 mbps upload. These are dial up speeds! I complained by calling but they never helped and in fact never even documented my complaints. On top of that Hughesnet was very expensive. I finally got tired of this terrible... Read more

Was this review helpful? 2 0

WARNING: DO NOT UNDER ANY CIRCUMSTANCES EVER SUBSCRIBE TO HUGHESNET. Go without if you can even if they are your only option. If you sign anything with them I guarantee you will regret it and you will be signing away every right you have except the right to breathe and the only reason why they allow that is so that you can pay them for a service that you will never receive. You will be coerced... Read more

Was this review helpful? 2 0

Their sales department did not disclose they would be conducting a hard credit inquiry....days before we were to sign on our house. When I tried to resolve it, I got the biggest run around every. Sales said it was pre-install, pre-install said it was sales. Everyone condescendingly trying to tell me it wasn't a hard credit inquiry and would not effect my credit, even as I sat there staring at the... Read more

Was this review helpful? 2 0

Highest is a ripoff. I was told when ordering the service that I would have a data limit. I don't understand all that stuff so I asked how many Netflix movies I would be able to watch a month. The liar told me I could watch about 20. Then it would just be a few seconds slower. Now I barely get to watch one and my data is up. It didn't just slow down...I can't connect at all. Now I'm in a 2 year... Read more

Was this review helpful? 2 0

When my cousin lived nearby, he got hooked up with Hughesnet. When his mother died and his home burned down, he moved in with us for a couple of months and brought his Hughesnet service with him. When he moved, we attempted to get the account changed to our names, but were told over and over that they couldn't alter it unless they spoke to the account holder (my dead aunt). We told them that... Read more

Was this review helpful? 2 0
Did not find what you were looking for?
 
×
You are reading about Hughes Network Systems.
Filing a new complaint about
×