Submit ›
or
1.3 Based on 12 reviews
Compare to others
Respond to your
customers
  • Customers like
      No items
  • Customers don't like
    • Customer service 5
    • Anything about them 4
    • Poor connectivity 2
Advanced
search
loading...
More Less

i live in dunnellon fla your service is the worst ive ever had, blackmailing people to buy extra bytes, called one time, was told my best veiwing time as 2am to 8am, are you up at that time? you are nothing but extortionist .And im sure u dont give a s@#t have a conscience. some of us that actually work, like to home to tv, not loading, retreiving, etc you suck

Add comment

I have been on the phone with"George" who could hardly speak English, about issues with this service. Several times he tried to redirect me to dell. The issue isn't a dell issue, it's an internet issue. I have fought with tech support for hours trying to get this fixed. If I disconnect my service, I have to climb on my house and remove the large dish myself, although Hughsnet placed it there. The service is slow and unreliable. I can't even... Read more

Was this review helpful? 0 0

We've had HughesNet at my dad's for a long time, and I'm the only one in the home (besides my younger brother) who is actually active on the internet a lot. Well, recently we lost the ability to access websites with a "https" in the url. This mean that sites such as facebook were inaccessible for long periods of time. The big problem came the other day when they charged us TWICE on our bill! They charged us for two months worth of payments, and... Read more

Was this review helpful? 0 0

HughesNet Satellite is a total rip off. I have their internet/home phone service and I've experienced everything others on this site have complained about. There are other websites people have filed complaints on and the complaints are in the thousands if not more. Complaining to HughesNet is a total effort in futility. They lie, they steal, they scam and they false advertise. I am fed up with big corporations like HughesNet scamming people and... Read more

Was this review helpful? 0 0

I just checked my credit report and they have a hard inquiry on there. I have never even heard of these people I have never inquired about any service and have no idea what they think they are doing. How can they do this without any consent or you even wanting to be a customer. I have never called written or received anything in the mail. How can you get this removed and how can they get away with this?? I have my own internet service and if... Read more

Was this review helpful? 0 0

When I agreed to try this company's high speed internet I was told that I would not have any problem streaming Netflix movies and that I had 30 days to cancel if I did not like the service. I called 3 times to cancel, each time, told to try different things, like upgrade to more expensive service, using a download manager software, etc. Each time I called I was told the trial period would be extended if I tried their suggestions. Then I... Read more

Was this review helpful? 0 0

I have had trouble from the beginning.First the installer sold me a router that later found out I didn"t need. Now the wireless doesn"t work from room to room with total distance of 25 feet,the 100 dollar router installer sold me,all the equipment was suppose to be free. Hughes has no response to this cause they contract the work and Netgear does not take responsibility either and no one can give me the number to the installer. One will give... Read more

Was this review helpful? 0 0

WE (my family) had Hughes install a dish and related hardware so we could receive top notch high speed internet. We were supposed to be capable of receiving 15gb and the most we ever received was less than 1 gig. We first called to complain about the less than professional installation and was told they could nothing about it....after 4 months of not receiving what we were sold, we were told that we could not get out from under our 24 month... Read more

Was this review helpful? 0 0

I sign up for Hughs about a week and half ago I have lost my phone service due to the tech that installed it. He installed it in my wash room letting me to believe that it was already hooked up to the phone line he drilled a hole in the middle of my siding of the house. I am 63 years old I need my phone I would like to know what you are going to do about it I signed for internet and phone I will not pay for something I am not getting I will get... Read more

Was this review helpful? 0 0

The installer came out to install the dish for my wireless internet...after all, it's 2016 now, then 2015. The first thing we established was he was going to install a dish on my roof. I told him I had problems with my gutter helmet so be careful around it. So what does the installer do? He goes out and drills 2 holes in my gutter helmet when he had more room on my roof. I have enough problems with other sections of my gutter helmet. no problems... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Hughes Network Systems.
Filing a new complaint about
×