My story begins two years ago, when we made the switch from dial-up service to HughesNet Satellite Internet. We were really pleased and excited that we were finally out of the dark age of dial-up internet speed, but that Honeymoon phase only lasted about four (4)...Read more
Saint Clair, Michigan
I am livid with the attention that I have received trying to cancel my service. The service is slow and worse yet subject to a download cap that once exceeded with shut down your service. I have found a cellular service that is available in my area, is much faster,...Read more
I have repeatedly had to call Hughesnet service department to investigate why I had such a poor or no satelite signal ( non-weather related).Once your call enters into the technical department you are speaking with someone in India? The answer to my question about...Read more
Original Contract: Direcway satellite Internet 12/09/05 Current services: Bought out by Hughes Network I never had any problems with my internet speed or had heard of a "fair access policy" until Hughes Network took over Direcway. For the past year I thought...Read more
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