Latest review first
I lived less than 1/10 of a mile from my parents. I disconnected my Huhes net service after 6 years, 3 months before I moved to another city. My parents had just signed up with Hughes net about 8 mo. prior to my move. My parents moved into my old house. Hughes net...Read more
Company wrote 0 private or public responses to the review from Nov 18, 2009.
hughs net is slow, not the high speed they advertise, if it works at all. to call for support, you of course call India and cannot speak with someone who understands what you are trying to get across to them. perhaps they only know a script? i canceled my service,...Read more
Company wrote 0 public responses to the review from Mar 15, 2009.
HughesNet is very slow!! I got HughesNet when my cable internet became unreliable due to weak signals. But HughesNet is not an acceptable alternative. The problem seems to be a basic one related to the time it takes a signal to make a round trip to the satellite. The...Read more
Company wrote 0 public responses to the review from Oct 07, 2008.
My story begins two years ago, when we made the switch from dial-up service to HughesNet Satellite Internet. We were really pleased and excited that we were finally out of the dark age of dial-up internet speed, but that Honeymoon phase only lasted about four (4)...Read more
Company wrote 0 private or public responses to the review from Aug 29, 2008.
Saint Clair, Michigan
I am livid with the attention that I have received trying to cancel my service. The service is slow and worse yet subject to a download cap that once exceeded with shut down your service. I have found a cellular service that is available in my area, is much faster,...Read more
Company wrote 0 private or public responses to the review from Aug 06, 2008.
I have repeatedly had to call Hughesnet service department to investigate why I had such a poor or no satelite signal ( non-weather related).Once your call enters into the technical department you are speaking with someone in India? The answer to my question about...Read more
Company wrote 0 private or public responses to the review from May 12, 2008.
Original Contract: Direcway satellite Internet 12/09/05 Current services: Bought out by Hughes Network I never had any problems with my internet speed or had heard of a "fair access policy" until Hughes Network took over Direcway. For the past year I thought...Read more
Company wrote 0 private or public responses to the review from Dec 23, 2007.
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