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I lived less than 1/10 of a mile from my parents. I disconnected my Huhes net service after 6 years, 3 months before I moved to another city. My parents had just signed up with Hughes net about 8 mo. prior to my move. My parents moved into my old house. Hughes net...
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Company wrote 0 private or public responses to the review from Nov 18, 2009.
hughs net is slow, not the high speed they advertise, if it works at all. to call for support, you of course call India and cannot speak with someone who understands what you are trying to get across to them. perhaps they only know a script? i canceled my service,...
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Company wrote 0 public responses to the review from Mar 15, 2009.
Anonymous
Dave

THIS IS why the OCCUPY WALL STREET started !!!!!!!!!!

#146367
Reply to reviews
HughesNet is very slow!! I got HughesNet when my cable internet became unreliable due to weak signals. But HughesNet is not an acceptable alternative. The problem seems to be a basic one related to the time it takes a signal to make a round trip to the satellite. The...
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Company wrote 0 public responses to the review from Oct 07, 2008.
Anonymous
Howard Hughes

Hughes.net speeds are below 100kbps on downloads and web browsing is the same a 5kbps land line. They advertise 700kbps but cant direct me to one web site that I can download ...

Anonymous
Mike

I have had Hughes for several years and have upgraded the satellite modem each time a newer on is available. I also think the speed is getting slower. I suspect more consume...

#138393
Reply to reviews
My story begins two years ago, when we made the switch from dial-up service to HughesNet Satellite Internet. We were really pleased and excited that we were finally out of the dark age of dial-up internet speed, but that Honeymoon phase only lasted about four (4)...
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Company wrote 0 private or public responses to the review from Aug 29, 2008.
Anonymous
No Hughes For Me

After nearly five months of slow service and Hughes claiming I reached my FAP daily, even though no one was home using a computer and all computers were turned off, I filed co...

nancy572
nancy572

This sounds just like what I went through June 8, 2010. To date I have still not recieved the \"promised\" phone calls and switched to Verizon wireless. I am getting 2 1/2 tim...

Saint Clair, Michigan
#133192
Reply to reviews
I am livid with the attention that I have received trying to cancel my service. The service is slow and worse yet subject to a download cap that once exceeded with shut down your service. I have found a cellular service that is available in my area, is much faster,...
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Company wrote 0 private or public responses to the review from Aug 06, 2008.
apalmer001
apalmer001

I'm working on cancelling my account. There service has been the most horrible since the Gen4 upgrade which I am not using. If you go on the Hughes Net forum and complain the...

Anonymous
unhappy macfly

all i have to say is HughesSux.com........ :(

#130462
Reply to reviews
I have repeatedly had to call Hughesnet service department to investigate why I had such a poor or no satelite signal ( non-weather related).Once your call enters into the technical department you are speaking with someone in India? The answer to my question about...
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Company wrote 0 private or public responses to the review from May 12, 2008.
Anonymous
MtnMan

Their technical service seldom was useful. We would not have a signal for extended periods of time (hours at a time)and their \"experts\" provided no help. One example: Lac...

Original Contract: Direcway satellite Internet 12/09/05 Current services: Bought out by Hughes Network I never had any problems with my internet speed or had heard of a "fair access policy" until Hughes Network took over Direcway. For the past year I thought...
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Company wrote 0 private or public responses to the review from Dec 23, 2007.