filters
State:
Show
City:
Show
Product:
Show
My story begins two years ago, when we made the switch from dial-up service to HughesNet Satellite Internet. We were really pleased and excited that we were finally out of the dark age of dial-up internet speed, but that Honeymoon phase only lasted about four (4)...
Read more
Anonymous
No Hughes For Me

After nearly five months of slow service and Hughes claiming I reached my FAP daily, even though no one was home using a computer and all computers were turned off, I filed co...

nancy572
nancy572

This sounds just like what I went through June 8, 2010. To date I have still not recieved the \"promised\" phone calls and switched to Verizon wireless. I am getting 2 1/2 tim...

Saint Clair, Michigan
#133192
Reply to reviews
I am livid with the attention that I have received trying to cancel my service. The service is slow and worse yet subject to a download cap that once exceeded with shut down your service. I have found a cellular service that is available in my area, is much faster,...
Read more
apalmer001
apalmer001

I'm working on cancelling my account. There service has been the most horrible since the Gen4 upgrade which I am not using. If you go on the Hughes Net forum and complain the...

Anonymous
unhappy macfly

all i have to say is HughesSux.com........ :(

#130462
Reply to reviews
I have repeatedly had to call Hughesnet service department to investigate why I had such a poor or no satelite signal ( non-weather related).Once your call enters into the technical department you are speaking with someone in India? The answer to my question about...
Read more
Anonymous
MtnMan

Their technical service seldom was useful. We would not have a signal for extended periods of time (hours at a time)and their \"experts\" provided no help. One example: Lac...

Original Contract: Direcway satellite Internet 12/09/05 Current services: Bought out by Hughes Network I never had any problems with my internet speed or had heard of a "fair access policy" until Hughes Network took over Direcway. For the past year I thought...
Read more