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In Sep 2015, I signed up for Internet with HughesNet. Today, sadly I didn't catch it earlier, I noticed I was being overcharged. When I called the billing dept., I was told a variety of stories as to why the amount I pay each month is twice what I was quoted on the...
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1.9
I didn't like
  • Customer service lack of response to issue
  • Being overcharged for 30 months
#1238704
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I SIGNED UP FOR HUGHES NET INTERNET SERVICE BELIEVING THEIR LIES ABOUT HOW FAST AND WONDERFUL THERI PRODUCT IS...THEY LIED! FALSE ADVERTISING! THIS IS WORSE THAN ATT DIAL UP POSING AS DSL INTERNET! I NEVER THOUGHT ANYONE WOULD BE WORSE THAN NON DIGITAL ATT INTERNET! i...
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#1214690
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So we fell for the "GET INTERNET IN YOUR COMMUNITY"! No data limits blah blah blah. I never thought anything could be worse than ATT non digital basic dial up in BFE! Hughes NET should have a class action lawsuit filed against them for their LIES. So you sign up... all...
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Anonymous
C. prosser

I WILL BE MORE THAN HAPPY TO FILE A CLASS ACTION SUIT AGAINST THESE HUCKSTERS!! Is there on already underway, I wonder?

#1214689
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We switched over to Hughes Net because Centurylink was out for days at a time on a monthly basis. We don't even use our home phone line a lot and at least 3-4 calls a day drop or don't go through at all. Hughes customer service advises us to write down call times but...
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1.8
I didn't like
  • Horrible satellite phone service
#1211018
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Hughes Network Systems - Overcharged

I put my HughesNet account on inactive, when I reactived it. I was charged for the month. Tried to resolve with Supervisor Georgina with no success. Customer Service and Billing do not communicate. Shame on you HughesNet!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1176276
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We cant get internet where we live so we decided to go to hughes net weset everything up to be installed 11/12/20 i made arrangements to take off from work cause someone had to be there i waited all day no phone call at all so i decided to call hughes net the installer...
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1.2
#1146986
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pay for a month and only receive only 3 days of service. I have found a service that runs fast and will not run out of service in 3 days. I would like to end this contract for these reasons only. I need to know where to return all of the equipment to.Also you are no...
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1.0
#1141057
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Hughes Network Systems - Can't wait for the contract to end

being out in the country you are stuck with these people and what a joke you can't even watch a movie don't bother trying to download anything you'll be there for six weeks plus you don't get enough download gigabytes to update your Hughes Modem or to watch a movie oh but it's free download from 11 to 5 Eastern time they don't tell you that I'm in California total BS what a rip off
#1085123
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I have NOT tried to contact anyone at all. I just saw this listed on my credit report as an inquiry. I don't even know what this is. Would someone advise me what this inquiry consisted of. Is this company representing a smaller company ? I cannot submit 100 words as I...
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#1054261
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Contact Hughes Network Systems

Mailing Address:
Hughes Network Systems, LLC
11717 Exploration Lane
Germantown, MD 20876
Phone:
(800) 428-9570
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Hughes Network Systems Products and Services

INTERNET AND PHONE SERIVE NOT WORKING- YOU CAN NOT GEY ANYONE, THEY WORK IN ANOTHER COUNTRY, YOU CAN NOT UNDERSTAND THEM, YOU GET TRANNSFERRED TO A SUPERVISOR THEN GET DISCONNECTED. YOU THEN REPEAT THE PROCESS ALL OVER AGAIN 30-45 EACH PROCESS) A LOT OF HOLDING. THEY...
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1.0
I didn't like
  • Are a total scam
  • Will not cancel service even if wrong
#1042844
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