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They have the worst service possible!! I'm not exactly sure how a company can get away with Charging for a Service that They Are Supposed To Be Providing...Collect their money every month but not care that their customers don't have a Service That Works!! We (...
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QuizzicalLadybird743
QuizzicalLadybird743

Glad you posted this. Already getting ripped off by rise and WAS considering HughesNet. BUT, they won’t allow a test perio insisting on a three year contract. Problem is, as d...

#1388096
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Whatever, whatever you do, do not subscribe to HughesNet! Let me tell you about my experience, which I'm seeing repeated all over the internet. I thought I would subscribe because they were new to my neighborhood and I would save a little money. I purposefully asked if...
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#1379848
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I have never publicly bashed a company on social media but I am so mad that I feel this is the only way. We were workamping in a canyon with out cell phone service or TV service so we decided to get satellite internet to stay in touch with the world. Hughesnet was our...
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1.0
#1368893
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I wanted to warn you all that Hughesnet has a BRAND NEW scam! I like many many people, suffered out a 2 year contract, after trying repeatedly to cancel (after repeatedly trying to fix, with what they jokingly call customer service ) Sooooo they tap my account for 2...
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#1335350
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Don't believe the Hughes Net commerial lies. From the first day they installed their internet service in our home it was the worst internet service we ever had. And thats including dial up. The service man had to come back in our home twice to try and fix problems with...
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1.0
#1358109
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In Sep 2015, I signed up for Internet with HughesNet. Today, sadly I didn't catch it earlier, I noticed I was being overcharged. When I called the billing dept., I was told a variety of stories as to why the amount I pay each month is twice what I was quoted on the...
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1.9
I didn't like
  • Customer service lack of response to issue
  • Being overcharged for 30 months
#1238704
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I SIGNED UP FOR HUGHES NET INTERNET SERVICE BELIEVING THEIR LIES ABOUT HOW FAST AND WONDERFUL THERI PRODUCT IS...THEY LIED! FALSE ADVERTISING! THIS IS WORSE THAN ATT DIAL UP POSING AS DSL INTERNET! I NEVER THOUGHT ANYONE WOULD BE WORSE THAN NON DIGITAL ATT INTERNET! i...
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#1214690
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So we fell for the "GET INTERNET IN YOUR COMMUNITY"! No data limits blah blah blah. I never thought anything could be worse than ATT non digital basic dial up in BFE! Hughes NET should have a class action lawsuit filed against them for their LIES. So you sign up... all...
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Anonymous
C. prosser

I WILL BE MORE THAN HAPPY TO FILE A CLASS ACTION SUIT AGAINST THESE HUCKSTERS!! Is there on already underway, I wonder?

#1214689
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We switched over to Hughes Net because Centurylink was out for days at a time on a monthly basis. We don't even use our home phone line a lot and at least 3-4 calls a day drop or don't go through at all. Hughes customer service advises us to write down call times but...
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1.8
I didn't like
  • Horrible satellite phone service
#1211018
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Contact Hughes Network Systems

Mailing Address:
Hughes Network Systems, LLC
11717 Exploration Lane
Germantown, MD 20876
Phone:
(800) 428-9570
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Hughes Network Systems Products and Services

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Hughes Network Systems - Overcharged

I put my HughesNet account on inactive, when I reactived it. I was charged for the month. Tried to resolve with Supervisor Georgina with no success. Customer Service and Billing do not communicate. Shame on you HughesNet!
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#1176276
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